Advice to credit union: Don’t delete SM posts. Get the basics right.

Yelp complaint re First Jersey CU (larger)

I can’t find the complaint I posted on First Jersey Credit Union‘s Facebook page about needing help after trying for months to unsubscribe from USPS mailings but not being able to, so I guess they deleted it. But my post did its job and I got a call from my branch manager today.

Yelp complaint re First Jersey CU (larger)I had already phoned about this issue a couple of times and been told there was nothing anyone could do to help me. I insisted because I’m a greenie and want to save trees and then back in July, one lady gave me the number to their IT vendor and told me to call them for help. I didn’t, though, mostly because I don’t get paid to troubleshoot the CU’s website issues. read more