My statement to Wyndham Hotels on their Facebook page:
Your ambiguous statement about the homeless couple you threw out into 9º weather altho a benefactor had paid for the room for them is just meaningless lip service. You need to do better with a policy change. You also refused to refund the room fee the benefactor paid. That’s plain nasty.
The generous benefactors paid for three nights for the homeless couple and did give it back, but only after 110,000 people signed a Care2 Petition condemning Wyndham’s actions.